As a private customer, you always have an overview of your current (previous day) power consumption in‘My ewz’. And thanks to our digital energy efficiency consulting, you can optimise your consumption and save energy and money.
After a transitional period, your electricity bill will be switched to consumption-based billing – there will be no more payments on account. Private customers will now receive an actual invoice every three months. Digital billing instead of paper billing? Register now
No one will need to come by to read your meter, because your consumption data will be transmitted automatically once a day.
We'll notify you about the date for changing your meter in good time by letter. In most cases, you don’t need to be there. If your presence is necessary, we will inform you in advance. It’s possible that your power will need to be switched off for around half an hour while the meter is being changed. This is a safety precaution to protect the electricians.
You can view your smart meter consumption data in the ‘My ewz’ customer portal at any time. To do this, you’ll need access to ‘My account’ with the city of Zurich and your ewz customer number. You can find this on your ewz electricity bill, for example.
Once you've registered, if you can’t see the link to your consumption or an error message appears, please reload the page after a few minutes. Thank you for your understanding.
Please contact us by email at verteilnetze.sdat@ewz.ch if ...
… we're allowed to set up separate access to the smart meter portal for business customers for you for the first time. To do this, please provide us with your customer data, including a list of the data you'd like to view (addresses or meter points).
…. or you're already a registered business customer and have other questions.