Please let us know about your move at least 10 days before the key handover. This will allow us to make sure your meter reading is billed correctly.
Why do you need to tell us that you are moving?
If you notify us about your move, we can read the meter on the date you move out. That way, no one will be able to use electricity at your expense after you’ve moved.
When do you need to tell us that you’re moving?
Please let us know about your move at least 10 days before you hand over the keys, otherwise you’ll have to keep paying for the electricity up to the next meter reading.
Can you register for or cancel services yourself?
You’re an ewz customer. You can therefore register or cancel before you move. Please let us know about your move.
Is there a notice period for the electricity supply when you are moving?
Please let us know about your move at least 10 days before you hand over the keys, otherwise you’ll have to keep paying for the electricity up to the next meter reading.
Do you need to notify us about the sale of your apartment or building?
Yes, notify us about the sale 10 days before the transfer of ownership. On the date of the transfer of ownership, the Land Registry enters the new owners in the land register. Please tell us who the new owners are at the same time.