The new bill layout focusses on the consumption data to make it clearer and easier for you to understand.
We also began a comprehensive switch to smart meter systems in 2021, and have therefore designed our new bill with these new devices in mind.
As soon as your current electricity meter is replaced with a smart meter, you’ll enjoy a range of benefits relating to your consumption data. Find out more about the new meter systems here.
With direct debit via your bank or PostFinance, we automatically debit your account on the due date by the amount due on your bill. You have 30 days to let us know about any possible errors.
For your bank:
Complete the direct debit form, sign it and send it to your bank.
Complete the DD form and send it to the following address:
3002 Bern, Switzerland