Simple and straightforward: With My ewz, you can view your energy consumption and invoices, change your payment method, switch your electricity product, notify us of a new address and take advantage of customer benefits. You can access My ewz via ‘My Account’ for the city of Zurich – the central access point for all services provided by the city of Zurich.

Our online services
  • Invoices and payment options
    Keep an overview of all your invoices and payment options. 
  • Consumption and smart meter data
    View your consumption data for the past five years. If a smart meter is already installed at your address, you will also see this data in your My ewz. 
  • Customer benefits
    Order discounted tickets for sporting and cultural events.
  • Products 
    Select or change your green electricity product. 
  • Moving address
    Let us know your new address online.
  • Contact details and communication with ewz
    Update your contact details and select the way you would like to receive information from us.
  • Permissions for My ewz
    Decide who is allowed to access your data.

For businesses

  • Show company details and different invoice recipients
    View the data of your own company and those of all managed companies.

Do you need help registering?

Frequently asked questions

The city uses ‘My account’ as a central point for its municipal online services. This means you have one login for all municipal services. 

My ewz is available to all customers, even to different invoice recipients and administrators. Different invoice recipients can identify themselves as such by entering their address or selecting their company after entering a contract account. 

As a different invoice recipient, you will see your own company data after identification has been completed (provided there is a business relationship between you as an electricity customer and ewz) and the data of all ewz invoices sent to you or your company on behalf of third parties (provided they are
ewz customers).

In order to meet increasing security requirements for sensitive data, one-time identification by post is necessary. This is the only way to ensure that you are clearly linked to this customer account.